i888 Privacy Policy
Your Data, Your Rights

1 Introduction

i888 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player who uses our online gaming services. This Privacy Policy applies to all users of the i888 website, mobile platform, and any associated services, including players based in Metro Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.

This policy is issued in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. It also reflects our obligations under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR).

By registering an account, accessing the i888 platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with any part of this policy, please do not use the i888 platform.

2 Data We Collect

i888 collects personal data that is necessary to provide our gaming services, verify your identity, process transactions, and comply with our legal and regulatory obligations. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Email address and mobile number
• Username and encrypted password
• Residential address (city, province, postal code)
• Nationality and country of residence

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine National ID, passport, driver's license, SSS/GSIS ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or liveness verification images where required
• Source of funds declarations where applicable

2.3 Financial & Transaction Data

• GCash account number or PayMaya account details
• BPI, BDO, or Metrobank account details (account name and number only — never full card numbers)
• Deposit and withdrawal history, including amounts, dates, and payment methods
• Transaction reference numbers

2.4 Gaming Activity Data

• Game session history, including games played, bet amounts, and outcomes
• Bonus and promotion usage history
• Responsible gaming settings and self-exclusion records

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session timestamps and login history
• Cookies and similar tracking technologies (see Section 6)

2.6 Communications Data

• Records of your communications with i888 customer support
• Feedback, complaints, and dispute records
• Email and in-platform notification preferences

3 How We Use Your Data

i888 uses the personal data we collect for the following specific purposes:

• Account management: Creating, maintaining, and securing your i888 player account, including processing login requests and managing account settings.
• Identity verification: Conducting KYC checks to verify your identity, age (21+), and eligibility to use the i888 platform in accordance with PAGCOR requirements.
• Payment processing: Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Gaming services: Delivering the games, features, and services available on the i888 platform, including live casino, slots, bingo, fishing games, and keno.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, bonus abuse, and other prohibited conduct.
• Regulatory compliance: Meeting our obligations under Philippine law, including the Data Privacy Act of 2012, Anti-Money Laundering Act (AMLA), and PAGCOR licensing requirements.
• Customer support: Responding to your queries, complaints, and support requests in a timely and effective manner.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behavior and administering self-exclusion and deposit limit tools.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent to receive such communications. You may opt out at any time.
• Platform improvement: Analyzing aggregated, anonymized usage data to improve the i888 platform, fix bugs, and enhance the player experience.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012, i888 processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and i888 — specifically, to operate your player account, process transactions, and deliver gaming services.
• Legal obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, AMLA reporting obligations, and NPC data protection requirements.
• Legitimate interests: Processing is necessary for i888's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your data protection rights.
• Consent: For marketing communications and non-essential cookies, processing is based on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing & Disclosure

i888 does not share your personal data with third parties except in the following circumstances:

• Payment processors: We share necessary financial data with GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers solely to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable data protection laws.
• KYC and identity verification providers: We may share identity documents with accredited third-party KYC verification services to conduct age and identity checks as required by PAGCOR.
• Game providers: Third-party game studios and live casino operators may receive limited session data (such as player ID and bet history) necessary to deliver their games on the i888 platform. These providers are contractually bound to use this data only for game delivery purposes.
• Regulatory authorities: We are required by law to share certain data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities upon lawful request.
• Law enforcement: We may disclose personal data to Philippine law enforcement agencies where required by a valid court order, subpoena, or other lawful legal process.
• Fraud prevention networks: We may share data with industry fraud prevention databases to identify and prevent fraudulent activity across the online gaming sector.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of i888's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

6 Cookies & Tracking Technologies

i888 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and deliver a personalized gaming experience. A cookie is a small text file stored on your device when you visit a website.

The types of cookies used on the i888 platform include:

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display options, and game lobby filters. Disabling these may affect your experience.
• Analytics cookies: Collect anonymized data about how players use the i888 platform — which pages are visited most, how long sessions last, and where players encounter errors. This data helps us improve the platform.
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of i888's marketing campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies will prevent you from using the i888 platform. For more information on managing cookies, refer to your browser's help documentation.

7 Data Security

i888 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and the i888 platform is encrypted using TLS (Transport Layer Security) protocols. Sensitive data at rest, including payment information and identity documents, is encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted to i888 employees and contractors who have a legitimate need to access it for their job functions. All staff with data access undergo regular data privacy training.
• Two-factor authentication (2FA): i888 offers 2FA for player accounts to provide an additional layer of security beyond username and password.
• Penetration testing: i888's systems undergo regular security audits and penetration testing by independent cybersecurity professionals.
• Incident response: i888 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) within 72 hours and affected players without undue delay, as required by the Data Privacy Act of 2012.

While i888 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. If you suspect that your i888 account has been compromised, contact our support team immediately at [email protected].

8 Data Retention

i888 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. Our standard retention periods are as follows:

• Account data: Retained for the duration of your active account plus five (5) years following account closure, in accordance with PAGCOR record-keeping requirements.
• KYC and identity documents: Retained for a minimum of five (5) years following account closure, as required by the Anti-Money Laundering Act (AMLA) and PAGCOR regulations.
• Transaction records: Retained for five (5) years from the date of each transaction, in compliance with AMLA and tax record-keeping obligations.
• Customer support communications: Retained for three (3) years from the date of the last communication.
• Marketing consent records: Retained for the duration of your consent plus three (3) years, to demonstrate compliance with consent requirements.
• Technical and device data: Retained for up to twelve (12) months from collection, unless required for longer periods for fraud investigation purposes.

When personal data is no longer required, i888 will securely delete or anonymize it in accordance with our data disposal procedures. Anonymized data (which cannot be used to identify you) may be retained indefinitely for statistical and analytical purposes.

9 Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by i888. To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Data Rights Request."

i888 will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reason for it. We may need to verify your identity before processing your request.

10 Minors & Age Restriction

i888 is strictly an adult gaming platform. In accordance with Philippine gambling regulations, only persons aged 21 years and above are permitted to register and use the i888 platform. We do not knowingly collect personal data from individuals under the age of 21.

As part of our KYC verification process, i888 requires all players to provide proof of age before their account is fully activated and before any withdrawal can be processed. Any account found to belong to a person under 21 years of age will be immediately and permanently closed, and any funds held in that account will be handled in accordance with applicable regulations.

If you are a parent or guardian and believe that a minor has registered an account on i888 using false information, please contact us immediately at [email protected]. We will investigate and take appropriate action, including account closure and deletion of any personal data collected from the minor.

11 International Data Transfers

i888 primarily stores and processes your personal data within the Philippines. However, some of our third-party service providers — including game studios, KYC verification providers, and cloud infrastructure partners — may be located in other countries. Where personal data is transferred outside the Philippines, i888 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012.

These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions recognizing the recipient country's data protection standards, or other legally recognized transfer mechanisms. i888 will not transfer your personal data to a country that does not provide an adequate level of data protection without your explicit consent or a valid legal basis.

For more information about the specific safeguards applied to international data transfers involving your personal data, contact our Data Protection Officer at [email protected].

12 Amendments to This Policy

i888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in Philippine data protection law, PAGCOR regulations, our data processing practices, or the services we offer. The most current version of this policy will always be available at i888.one/privacy-policy.

When material changes are made to this policy, i888 will notify registered players via email to the address on file and/or via a prominent notice on the i888 platform. The "Last Updated" date at the top of this page will be revised to reflect the date of the most recent changes.

Your continued use of the i888 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised version. If you do not agree with the updated policy, you must stop using the platform and may request account closure by contacting [email protected].